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    1333 Perry St.
    Columbus, OH 43201

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    [email protected]

Battelle uLAB

The 4,500-square-foot Battelle uLAB is located at our headquarters in Columbus, Ohio. The facility has been specially designed to facilitate the observation and evaluation of human behavior as participants demonstrate their use of various medical devices, consumer products or software systems.

Our user lab features:

  • Five rooms configured to test everything from hardware and software to full-scale interiors for office and home environments.
  • Private intake rooms and a medical exam table for clinical consultations (for studies that have a medical device focus).
  • Available remote access for software usability testing, which opens up recruiting to long distance and international participants.

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Our uLAB enables the development of safe, effective medical devices by prioritizing the user. We can execute full-service user research, from study design to data analysis and reporting, to ensure you get the best data from even the most complex requirements.

Our Battelle uLAB Research Services

Our Capabilities

  • Full-service turnkey user research, including protocol development, participant recruiting and payment, data collection, analysis and reporting
  • Formative and validation usability studies conducted according to the FDA guidelines for medical device development
  • Software usability testing and mobile testing with remote access for long distance and international participants
  • Professional study participant recruiting
  • Internal Institutional Review Board (IRB)

Our Research Services

  • Protocol Development
  • Contextual Inquiry/User Research
  • Co-Development and Participatory Research
  • Ergonomic Measurement
  • Focus Groups
  • Formative and Validation Testing
  • Heuristic Evaluation
  • Human Performance Testing
  • Risk Management/Safety Testing
  • Simulated Environmental Testing
  • Regulatory Compliance
  • Data Collection, Statistical Analysis and Reporting
  • Rapid Prototyping and Simulation